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IBM buys UK’s Optevia to ramp up in public-sector, cloud-based CRM services

IBM has made an acquisition to help grow its business in cloud services for government and other public sector organizations — cloud services being of the areas that IBM hopes will offset declines in its legacy business. The company has acquired Optevia, a UK-based consultancy that specialises in customer relationship management solutions, specifically cloud-based CRM delivered by …} else {

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